Course Overview

Management Information Systems: An Industry Approach Application 

⏱ Duration: 5 Weeks | 20–22 Hours (2 Classes per Week on Friday/Saturday; 2 Hours per Class) | Mode: Blended Learning (Interactive Lectures + Applied Lab Demonstrations + Industry Workshops)

Instructor

• Md. Mahbobor Rahaman, Senior Lecturer, Department of Business Administration, Daffodil International University (DIU).
• Md. Moshiur Rahman, Head of MIS, PRAN Industrial Park, PRAN RFL Group.
• Maria Islam, Lecturer, Department of Business Administration, Daffodil International University (DIU).

Course Description 

This industry-oriented micro-credential course equips learners with practical knowledge and hands-on competencies in Management Information Systems (MIS). Bridging the gap between academic theory and enterprise operations, the course trains participants to leverage digital technologies, enterprise systems (ERP, CRM, SCM), business intelligence tools, cybersecurity governance, and AI-driven workflows to solve real-world business challenges and drive strategic organizational performance.

Evidence of Demand 

The rapid digital transformation of industries has created strong demand for professionals with practical Management Information Systems (MIS) skills. Organizations across banking, healthcare, manufacturing, retail, logistics, government, and e-commerce increasingly depend on digital technologies, business analytics, ERP, cloud computing, cybersecurity, and AI to improve performance and support strategic decisions. In Bangladesh, initiatives such as Smart Bangladesh 2041, digital government services, fintech expansion, and Industry 4.0 are accelerating the need for industry-ready MIS professionals. Despite this demand, many graduates lack hands-on experience with enterprise systems and data-driven decision-making. This micro-credential course bridges the gap by equipping learners with practical, industry-oriented MIS competencies that align with current employer expectations and emerging digital workforce requirements.

Course Objectives 

This course aims to equip learners with practical knowledge and industry-relevant skills in Management Information Systems, enabling them to leverage digital technologies, enterprise systems, and data-driven decision-making to improve business performance.

Upon successful completion, learners will be able to:

• Explain the strategic role of MIS in modern organizations.
• Analyze business processes using enterprise information systems and apply digital technologies to support organizational decision-making.
• Utilize Business Intelligence and data visualization tools.
• Understand ERP, CRM, SCM, and cloud-based business systems.
• Evaluate cybersecurity, data privacy, and ethical issues in MIS.
• Develop practical solutions for real business challenges using information systems.

Course Content

 A 20-hour comprehensive hands-on curriculum across 7 modules:

• Module 1: Introduction to Management Information Systems (2 Hours) – Fundamentals of IS and MIS, components and types of Information Systems, role of MIS in modern organizations, information as a strategic resource, digital transformation, and Industry 4.0.
• Module 2: Business Processes and Enterprise Information Systems (4 Hours) – Business processes and workflow automation, Business Process Reengineering (BPR), Functional Information Systems (HRIS, AIS, MKIS, FIS), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Supply Chain Management (SCM).
• Module 3: Business Data Management and Database Systems (3 Hours) – Business data vs. information, database concepts, Database Management Systems (DBMS), data warehouses and data lakes, Big Data fundamentals, and data quality and governance.
• Module 4: Business Intelligence and Decision Support Systems (3 Hours) – Decision Support Systems (DSS), Executive Information Systems (EIS), Business Intelligence (BI) concepts, data visualization principles, Key Performance Indicators (KPIs), and dashboard design.
• Module 5: Cybersecurity, Ethics, and Information Governance (3 Hours) – Information security fundamentals, organizational cybersecurity threats, data privacy and protection, business continuity planning, ethical issues in MIS, AI ethics and governance, and regulatory compliance (GDPR and Bangladesh ICT/Cyber Security Act overviews).
• Module 6: Emerging Technologies and AI in MIS (3 Hours) – Artificial Intelligence in business, Machine Learning applications, Robotic Process Automation (RPA), Generative AI for business operations, predictive analytics, smart business systems, and future MIS careers.
• Module 8 (7): Industry Case Studies (2 Hours) – Digital transformation strategies, MIS implementation challenges, industry best practices, change management, project management basics, and career pathways in MIS.

Practical

• Enterprise Workflow & Process Mapping: Analyzing organizational workflows, conducting Business Process Reengineering (BPR), and simulating functional operations across ERP, CRM, SCM, and HRIS platforms.
• Database & Big Data Architecture Labs: Structuring business data within Database Management Systems (DBMS) and evaluating data quality and governance models.
• BI Dashboard Design & KPI Visualization: Hands-on laboratory demonstrations building Decision Support Systems (DSS) and interactive KPI dashboards using Business Intelligence visualization principles.
• AI Operations & Industry Case Projects: Applying Generative AI and RPA concepts to business operations, auditing cybersecurity/compliance risks, and delivering an end-to-end Industry Project Presentation.

Learning Outcomes

After completing the course, participants will be able to:

• Analyze organizational business processes using enterprise information systems.
• Apply business intelligence tools to support managerial decision-making.
• Evaluate enterprise technologies including ERP, CRM, SCM, cloud computing, and AI.
• Identify cybersecurity risks, ethical challenges, and governance issues in organizational information systems.
• Demonstrate practical MIS solutions for real-world business problems using industry-standard digital tools.

Target Audience & Requirements

• Target Audience:
• Students of MIS, Business Administration, Business Technology Management, Computer Science, Information Technology, Information Technology Management, or other related departments.
• Entry Requirements:
• Undergraduate students from any related discipline.
• Basic computer and technology literacy.
• No programming knowledge required.
• Minimum Age: 18 Years.

Career Pathways

After completing this micro-credential, learners may:

• Earn 1 Credit Hour within the DIU-MCA framework.
• Transition into MIS Executive, Business Analyst, ERP Associate, IT Project Coordinator, or Digital Transformation roles across banking, manufacturing, retail, logistics, and fintech.
• Progress into higher-tier technological specializations and global professional certifications, including Microsoft Power BI, SAP, Oracle, Salesforce, and Google Data Analytics.

Tools & Resources

• Facilities & Equipment:
• Dedicated Computer Lab and fully technology-equipped multimedia classrooms.
• Access to the DIU Learning Management System (LMS).
• Tools, Instruments & Software:
• Enterprise Information Systems (ERP, CRM, SCM) demonstration environments.
• Database Management Systems (DBMS), Business Intelligence (BI) & KPI dashboard visualization tools, and Generative AI/RPA business tools.
• Learning Materials:
• Module lecture slides, industry case study briefs, lab exercise workbooks, and regulatory compliance guides (GDPR & Bangladesh ICT/Cyber Security Act).

Assessment Criteria Fully mapped to an Outcome-Based Education (OBE) scheme:

• Industry Project Presentation – 25%
• Module-based Quizzes – 20%
• Practical Lab Exercises – 20%
• Case Study Analysis – 20%
• Final Assessment / Viva – 15%

Financial Information, Remuneration & Certification

• Tentative Course Fee: 5,000 BDT (DIU Students / Alumni) | 6,500 BDT (External Candidates)
• Certification: Micro-Credential Certificate (1 Credit Hour equivalent) issued by DIU Micro-Credentials Academy upon successful completion